Frequently Asked Questions

A. All traders have access to Chat and Email Support.

Traders Elite provides access to phone support, while Chief’s Traders Mastery offers access to a dedicated Customer Experience Representative.

Feel free to share your feedback or make a feature request through our dedicated feedback portal.
Access all your education, resources, and downloads conveniently through the Online University at app.forextradinggoldsignal.com.
You can find trading strategy checklists in the courses alongside their respective lessons. Access to a charting platform and a broker account is required to execute trades.
Automated strategies are available through SmartTrader (SmartScripts) or MetaTrader 4 (Expert Advisors). Detailed instructions for deploying SmartScripts and Expert Advisors can be found in the Knowledge Base.
Indicators are integral to strategies and can be accessed via SmartTrader or MetaTrader 4. Strategies utilizing indicators are supported with checklists and guides available in the Online University, complete with comprehensive walkthroughs and instructions.
Manage your subscription level by upgrading or downgrading through your profile in the Online University. To cancel, please contact us via phone or email at cancel@forextradinggoldsignal.com.
Upon cancellation, you will continue to have access to your subscription’s learning materials and resources until the end of the current subscription period.

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